Best of the Triangle 2017, 2022 and 2024- Best Auto Repair Facility in Durham County
If you’re looking for an honest automotive repair facility look no further than family owned and operated Massey Brothers Automotive. We are a full-service automotive repair facility providing The Triangle and surrounding cities with the quality automotive care you require. Our goal is to take a proactive approach and deliver the preventative maintenance that will keep your vehicle out of the shop and on the road. When you are in need of extensive mechanics or when emergency repair needs arise we have you covered! Customer satisfaction is our top priority which means we don’t return your vehicle to you until it is running at peak performance.
We are honored to be voted the Best Auto Repair Facility in Durham County in the Best of the Triangle 2017, 2022, 2024, 2025, and 2026. This is no small feat as there are many quality repair facilities to choose from, but our team takes things to the next level. We are a small team who welcomes everyone who walks through our doors.
You don’t need to know much about mechanics as we take the time to walk you through your maintenance and repair needs. Our ASE Certified technicians only suggest work you need at fair and honest prices. Know that our labor has a 12 months/12,000 miles warranty, and our parts have a 24 months/24,000 miles warranty. This gives you the peace of mind that the investment you are making is sound. We are green automotive repair facility who recycles all parts and products and ensure safe disposal of all chemicals. We repair all makes and models including foreign, domestic, and hybrids. We are proud and active members of our community who participate in local school and community fundraisers, as well as give to several charitable organizations throughout the year.
Walk-ins are always welcome at Massey Brothers. Wait in our lobby where we have free Wi-Fi while we inspect your vehicles and run a full computer diagnostic. If we will need your vehicle for the day you can utilize our free shuttle service or our afterhours drop-off or pick-up service. We ensure prompt turnaround and same day service when possible.
I've trusted my Jeeps with Massey since I moved to NC in 2013. They're not the closest, but I will drive to someone I trust. They know what they're doing and have never hesitated to explain everything in full detail. I always, always get a call about price before they start repairs. And the turnaround is crazy fast. My Jeep is 10 years old, so I told them to just give it the once over along with it's yearly inspection. I knew I needed new brakes, was having issues with a tire sensor and the b... Read More
Sara Nicholson
Not only did they have my alternator changed in record time, but they also came under the price they quoted me. Couldn't ask for better efficiency and service!
N.G. Reade
Called to setup an appointment for a state inspection. Called on Thursday, had an appointment on Monday. They were ready at the agreed upon time and got me in and out pretty quickly. The couches in the waiting area are super comfortable and I could have comfortably waited much longer! Staff were friendly and attentive.
Robb Garth
I had one of the best vehicle upkeep experiences ever at a great price with a reputable business. I’ve lived in Durham over 30 years. I’ve seen this place from decades. I stopped in Friday afternoon and was able to make an appointment for today, Monday. My appointment was manageable with my work schedule.
This business performed what I needed for my vehicle. Two gentleman working there (one with a long beard and another) were a great experience to talk to as they finished working on m... Read More
Veronica Maldo
Got out a seized and mangled transmission fluid bolt. Did the fluid change as well. Very friendly, excellent communication, and a fair price. Will go back if needed.
Jonathan Gerber
Great, honest, and friendly service. I took my vehicle in there today to get some repairs done. I told them what I "thought" the issue was and what needed to be done. They called me later and advised that the car was fine and the repairs I came in about did not need to be done. I think some places might have done the repair anyway even when it wasn't need, but not here. They charged me an inspection fee and I was good to go. I will bring my vehicle back for all my service needs. It's n... Read More
Sean J. Allen
Always accommodating, never over sell. Knowledgeable, patient and helpful.
Update 9/13/24
Loss of power and failed charging system. Able to squeeze me in today and diagnose problem. Make repair and replace (expensive) battery under warranty.
No catered breakfast, but nobody's perfect, right?
Kenneth Corcoran
Had an appointment. Tech took my car back five minutes or less after I checked in. Within 15-20 minutes they were done. They always greet you with a smile and are pleasant. Have found them to be reliable.
Brian Kelley
Great team! Very friendly and explain everything with the estimate. Reasonable prices and work is done quickly.
James Venglarik
Wonderful shop, and really helpful staff. This is the second time I’ve come into this shop and they were able to schedule me quickly, and offered a much cheaper oil change service compared to other shops in the area! Very happy, and will continue to come to them for oil changes and inspections!